Introduction

Brady Rock Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software applications. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our applications.

Information We Collect

Website Contact Information

When you contact us through our website, we may collect the information you provide, such as your name, email address, and any message content you choose to share. We collect this information solely to respond to your inquiries and provide the support you request.

Server Logs

Like most websites, we collect information automatically when you visit our site. This includes your IP address, browser type, operating system, referring website, pages viewed, and the time and date of your visit. We use this information to analyze trends, administer the site, track user movements, and gather broad demographic information for aggregate use.

Cookies

We do not use tracking cookies or advertising cookies on our website. We may use essential cookies that are necessary for the website to function properly, such as remembering your preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the website.

Analytics and Crash Reports

Our software applications may collect anonymous usage data and crash reports to help us improve performance, fix bugs, and enhance user experience. This data is aggregated and anonymized and cannot be used to identify you personally. We use this information solely for technical improvement purposes.

How We Use Your Information

We use the information we collect in the following ways:

  • To respond to your inquiries and provide customer support
  • To improve our website and software applications
  • To analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Retention

We retain your information only as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. Contact information provided through our website is retained as long as necessary to respond to your inquiry and maintain a record of our communications. Server log data is typically retained for a limited period for security and analysis purposes.

Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children Under 13

Our website and software applications are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Visitors

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to this transfer, storage, and processing.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by a revised "Effective Date" and the new policy will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed of how we are protecting your information.

Contact Us

If you have questions about this privacy policy, the data we hold about you, or if you would like to exercise your rights regarding your personal information, please contact us at:

support@bradyrock.com